IT Graduate Opportunity

Shine Lawyers Head Office is looking for interested students in IT Support!

Based in our Brisbane CBD head office and supporting a team of staff all over Australia, this role….

  • Provides the effective delivery of ICT services, including SOE, hardware, peripheral, network and telephony technologies, to branches nationally
  • Works as part of the service delivery team in providing the effective delivery of operational technology projects across our branches nationally, including whole of business desktop, network and telephony upgrades
  • Engages with branches to deliver a high quality IT service experience
  • Maintains high performance against user satisfaction and incident resolution metrics
  • Works on project and development opportunities with our highly engaged IT Support team
  • Works closely with and supporting the IT Operations Manager to deliver our hybrid on premise and cloud IT Infrastructure strategy

If you’re interested you will also need…

  • Significant experience in providing a high level of desktop support
  • Well-developed analytical and problem solving skills
  • Great communication and interpersonal skills, excelling in technical communication to non-technical users
  • Must be able to work under pressure and to a high standard with exceptional attention to detail
  • Background in providing hardware support is an advantage
  • Limited after hours work will be required as part of this role and a current driver’s license is also needed 

This opportunity begins with a 12 month fixed term contract to get you started. Please forward cover letter and resume to Gabrielle at . They would like to start candidates at the earliest, applications are due ASAP.